![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiYAv5Vv_UHIdE3jxS70FmcdrGRNI6Hf0v8m2EDSq6O9wKzv7QHnVwkaodvs0n9UnHlxzIuuO4oWNleQpn4gYZYptJzpj9jNxiamHpLY3zNIbrexkUr-Gt0Nv2Pn-QsCrW0zx9i-bOD50s/s200/showtime_logo.jpg)
1. Go to website and order online - no problem (even with new credit card).
2. Turn on TV and select ShowCinema channel - not listed.
3. Check website - no channel numbers listed.
4. Check schedule on TV - ShowCinema not listed.
5. Check Humax (decoder) schedule - ‘Update Humex EPG failed – please try again’.
6. Telephone Showtime customer support – ‘Satellite installation’.....’I thought this was customer support?’.....’They’ve changed the numbers’.
7. Email customer support – tried that (thinking someone would respond).
8. Check TV programming again (it must be there) – ShowCinema still not listed.
9. Phone satellite provider in Muscat – answerphone (very rare).
10. Use very, very bad language.
11. Reset decoder to default - no effect.
12. Retune Nilesat satellite - adds new channels and scrambles previous order.
13. Search for ShowCinema - find film on channel eight hundred and something.
14. Watch remainder of film.
'Our commitment to customer service comes second to none'.
No comments:
Post a Comment